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Help, Steve...I can't resize my pictures for email
anymore!
I have gotten this request quite a bit lately. You have selected some
photos and been able to
click on the Files and Folders Tasks option to email the selected
items, and you then get the resizing dialog box. But all of a sudden it is
no longer working and your pictures may or may not be attached directly to an email.
What happened? Well, it seems that somehow the "sendmail.dll"
file has gotten corrupted. I don't know how or why, but that is what has
happened. Maybe it started hanging around with the wrong crowd, or had a
bad experience, but it has gotten corrupted and needs to be fixed. By the
way, the basis for this tutorial is a Microsoft Knowledgebase article
located at:
http://support.microsoft.com/default.aspx?scid=kb;en-us;883393 |
| I've added pictures for clarity. Note: If you
are going to print this one out, you will want to set your print settings
to "landscape" because of the size of the pictures.
Well...here we go! The first thing you need to do is find the
offending file, the "sendmail.dll" file, and the folder it is
located in, which would be the "system32" folder. The KB article
suggests using the "Run" command. Click on Start, go to
Run and
then click:
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| Now you need to type the folder name and path
into the text area. Typically, it will be in
"C:\WINDOWS\system32", it may be different on your machine, but
not likely. Click the OK button and you will be magically transported to
that folder. If it won't work, you don't get to the right folder or you
just don't feel comfortable with the Run
command, see the end of this article for an alternative to using the Run
command.
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What you need to do here first is to create a new folder. Name
it "OLDFILES", without the quotation marks. This is where we are
going to move the "suspected" corrupted file. We aren't going to
delete it until we are sure this is the problem
Highlight the name "New Folder" if it isn't already, and type
in OLDFILES. Click out of the name text box and the folder will be
renamed. Now it is time to move our sendmail.dll file into this new
folder.
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In the "system32" folder (the
same folder in which you created your new folder), you will need
to find the "sendmail.dll" file. Once you find it, you need to
select it. |
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| Now, right click on it and choose Cut. Then you
will paste it into the OLDFILES folder that you created. You can do this
by highlighting the folder, right click and choosing Paste. This
removes the sendmail.dll file from it's original location...Windows will
replace the file with a fresh copy from its backup location. |
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Now it is time to close that folder window and get back to your picture
folder. After selecting some photos, click on the "Email the
selected items" option. If everything went correctly, you should now
have your resizing options back.
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After clicking OK, your resized pictures should be
attached to a new email, ready to send out. |
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ALTERNATIVE TO USING THE RUN COMMAND BOX
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| If you are having trouble using the RUN command box, you can
use the search feature of Windows instead. Start the search dialog by
going to Start, then to Search, type
"sendmail.dll" (without the quotes) in the file name box, choose
your C drive for a location. Start the search...your results will probably
contain several locations for the sendmail.dll file. You will want the one
that is located in the "system32" folder. Right click on that file and choose "Open Containing Folder"
in the pop up menu. This will take you directly to the system32 folder,
just like the Run command should. Then just follow the directions
as given above. |
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Here is another possibility:
Sometimes the file association gets changed. File association means
that when you double click on a file, it opens up in a particular program.
For example, when you click on a file with the ".doc" extension
it opens up in Word. You may also be able to open the file in another
program, but the program that opens it by double clicking is the default.
Image files are handled the same way.
Sometimes, however, the file association is changed by the installation
of another program. With picture files, it could be changed by a new photo
editor or album program. Usually the installation asks if you want to
"associate" certain file types with the program. It is not
necessary to do so, the file can still be opened by the program even if it
is not associated with it.
To fix the association problem, click Start, Run and type regsvr32 shimgvw.dll in
the text box. Click OK and the file associations should be restored after
restarting Windows XP.
If
that doesn't work, you may have to uninstall the program that changed the association,
run the above step, then reinstall the program, being careful not to
change the associations.
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Article Copyright April 2005
Steve Maurer, Fayetteville, Arkansas United States. |
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